Monitoring - A fix has been implemented and we are monitoring the results. Syncs from SaaSquatch to Salesforce should be occurring on a regular basis.
Jun 12, 18:02 PDT
Identified - We have identified an issue with the job manager used in the Salesforce integration that is preventing enough jobs from running in parallel at the same time. We are developing a hotfix to replace the affected code so that syncs are run more consistently and the backlog is cleared.
Jun 12, 15:17 PDT
Investigating - The SaaSquatch for Salesforce integration is processing data syncs slower than normal. This is affecting getting data from SaaSquatch into Salesforce.

Slowdowns appeared to have started around 7:30AM PST.

Note that SaaSquatch forms that write to Salesforce, and data received from Salesforce via Process Builder and Invocable Methods are not affected. It is only affects the background synchronisation of data from SaaSquatch to Salesforce.
Jun 12, 13:10 PDT

About This Site

Subscribe to updates about the operational status of the SaaSquatch platform

REST API ? Operational
Admin Portal ? Operational
Referral Widget / squatch.js Library ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

Unresolved incident: Delay with SaaSquatch for Salesforce.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.