Connection issues with our service provider (Heroku)

Incident Report for SaaSquatch

Resolved

The issue has now been resolved and all systems are operating as intended.

Posted Feb 24, 2022 - 09:55 PST

Monitoring

The issue has been identified with our service provider (Heroku) and is being resolved upstream. We are monitoring for when this will resolve for SaaSquatch. https://status.heroku.com/incidents/2402

Posted Feb 24, 2022 - 09:17 PST

Investigating

We are currently investigating an issue that is causing SaaSquatch programs to fail that appears to be related to an outage with our service provider (Heroku).

Posted Feb 24, 2022 - 09:02 PST

This incident affected: REST API, Admin Portal, and Referral Widget / squatch.js Library.